Job Category: Creative
Job Type: Full Time
Job Location: Lebanon

Job brief

The ideal candidate will be responsible for managing and engaging with the organization’s online community in a way which builds brand awareness. They will work cross functionally with internal partners to understand business objectives in order to communicate effectively with customers.

Responsibilities

● Manage the day-to-day handling of all social media channels.

● Develop, implement and manage social media strategy through identifying KPIs and business goals.

● Create and implement the monthly editorial calendar which includes post topics, captions, and campaign topics plus mechanism. (Monthly content creation + implementation) including boosting and Ad campaigns.

● Suggest and implement new features to develop brand awareness through promotions and competitions.

● Perform research on current benchmark trends and audience preferences.

● Coordinate with the accounts’ graphic designers to ensure all the requested deliverables are sent on time.

● Manage and facilitate social media communities by responding to social media posts and direct messages, and develop discussions (Community Management)

● Generate account’s monthly social media reports using social media insights, and provide recommendations based on report analysis.

● Regularly communicate with clients via telephone, email, and conference calls.

Requirements

As well as being extremely driven and having a desire to develop your skill set and grow with this successful company, the ideal Community Manager will have the following: 

  • 2+ years proven work experience as a Social media manager
  • Familiarity with online analytical tools and social scheduling applications
  • Natural storyteller who understands the brand DNA, voice, and aesthetics
  • Excellent communication, analytical, critical thinking, problem solving, and multitasking skills
  • Excellent knowledge of Facebook, Twitter, LinkedIn & Instagram
  • Understanding of SEO and web traffic metrics
  • Experience with doing audience and buyer persona research
  • Excellent research, organizational, presentations and time management skills.
  • Excellent copywriting skills in both Arabic and English
  • Understanding of the Gulf market
  • Fluency in Microsoft Office suite (Outlook, Excel, Word, PowerPoint, etc.)
  • Strong written and verbal communication skills

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